This privacy policy explains how we use any personal information we collect about you when you use this website.
What information do we collect about you?
We collect information about you when you send an enquiry into us. Website usage information is collected using cookies. When you order, we need to know your name, address, e-mail address and phone number. This allows us to process your enquiry. We also ask for your telephone number which enables us to contact you directly.
Our website is hosted on a Secure Server and therefore when you provide us with information via our website the secure server software (SSL) encrypts all information you input before it is sent to us. Once received, we have security measures in place covering the storage and disclosure of your personal data to prevent unauthorised access. If, despite our security precautions, personal data is inadvertently disclosed, we shall use all reasonable endeavours to limit and remedy the disclosure.
How will we use the information about you?
Ethigen takes your privacy very seriously and we will never disclose, share or sell your data without your consent, unless required to do so by law. The information we collect about you will be used to process your enquiry and, if you agree, to email you about other products and services we think may be of interest to you.
Marketing
We would like to send you information about new products, services and special offers of ours which may be of interest to you. Ethigen Ltd will not share your information for marketing purposes with any third parties.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email enquiry@ethigen.co.uk
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email enquiry@ethigen.co.uk or write to us at the following address:
Ethigen Ltd.
10-16 Colvilles Place
East Kilbride
G75 0SN
Please note, we may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Right to be forgotten
In Accordance with the GDPR, you have the right to be forgotten. If you wish to exercise this right please send your request to enquiry@ethigen.co.uk providing full name and address details to help us identify you within our records. We may ask you to verify your identity before acting on this request. Please note, the right to be forgotten is subject to certain limitations and you should be aware that if you exercise your right to be forgotten, it may prevent you being able to make a product defect claim or other activities that require evidence of prior purchases.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Third party cookies may be used to track behaviour on our site by third parties. These cookies do not contain any personal details.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1st May 2018.